Shipping policy

Shipping Policy – AURELIX

Thank you for shopping at AURELIX. We are dedicated to shipping your order carefully and keeping you informed throughout the process.

Processing Time
Orders are processed within 1–4 business days. If an item requires extra handling, we will process it as quickly as possible.

Delivery Time
Standard delivery usually takes 5–20 business days after shipment. Delivery time depends on destination, customs processing, courier service, and seasonal demand.

Shipping Origin
All orders are fulfilled through our international warehouse system. The warehouse used may vary depending on stock availability.

Shipping Rates
Shipping costs are calculated during checkout. Promotional free shipping may be available depending on your order or location.

Tracking Your Package
After your order is shipped, you will receive a tracking number by email. Please allow some time for tracking information to become active.

Customs and Local Fees
International deliveries may be subject to customs duties, taxes, or local charges. These fees are the customer’s responsibility unless otherwise stated.

Delivery Problems
If your package is delayed, lost, or returned, please contact us with your order number so we can assist with checking the shipment.

Contact Us
For shipping questions, contact AURELIX Support:
📧 ilrrywzgasyf@hotmail.com